CAREMITOU® Frequently Asked Questions

The Caremitou e-health litterbox is an intelligent toilet and health house that serves as your cat's daily litter box.

The litter box identifies the cats that visit it and records each time they pass.

The Caremitou e-health litterbox records the cat's hours of passage, weight, frequency of use (number of times it visits the litter box), the duration of its passages in the box, and the weight of the cat's waste.

In addition to the functions listed above, the Caremitou e-health litterbox enables you to collect and analyze your cat's urine from time to time.

The Caremitou PAD is a veterinary medical product used to collect, analyze, and read urine tests at home. Thanks to Caremitou's patented PAD system, you'll be able to carry out urine tests easily and stress-free at home.

For a one-off analysis of your cat's urine, simply place the PAD in its housing in the drawer beneath the Caremitou e-health litterbox. Once your cat has relieved itself in the blue tray, its urine will pass through the hydrophobic granules and be channeled to the PAD. On entering the PAD, the first stream of urine is sorted to ensure that only a quality sample passes through.

Once the urine has been collected in the PAD, all you have to do is proceed with the analysis.

The Caremitou e-health litterbox is equipped with a Bluetooth function that enables it to transmit stored data to your smartphone via the Caremitou app.

When you connect to the Internet, this data is saved on the cloud and you can access it at any time.

This enables you to monitor your pet's progress, alert you to any "abnormal" data, and share all the information with your vet.

The litter tray inside the Caremitou e-health litterbox can be cleaned just like any other conventional litter tray.

The outside of the Caremitou e-health litterbox is easy to clean with a cloth and mild detergent.

The procedure for cleaning the urinal analysis parts is a little more elaborate, but remains simple and achievable by anyone at home. Ease of use was one of the key points we looked at during our trials with test users.

The inside of the e-health litterbox needs to be cleaned with care, as it contains electronic components that could be damaged if submerged. You can safely clean it with a damp cloth.

Yes, the Caremitou e-health litterbox can work with several cats, it detects and recognizes cats in several ways.

How does Caremitou recognize and differentiate between your cats?

If your cats have an identification chip, the Caremitou e-health litterbox will read the information on the chip and recognize your cat each time it visits.

You'll need to check your cat's ID number in its profile.

The Caremitou e-health litterbox is intelligent, performing an automatic taring every time you change the litter, whether it's a complete change of litter or just an addition or removal.

Likewise, the e-health litterbox automatically tars the litter after each use, so that it's ready for your cat's next use.

So you can use the Caremitou e-health litterbox with complete peace of mind, without having to worry about taring. Everything is designed to give you the most accurate readout of your cat's weight.

The Caremitou e-health litterbox works with any type of litter (heavy, light, clumping, non-clumping), but we advise you to avoid using litter that is too dusty for your cat's well-being.

The free Caremitou application lets you add up to 2 Caremitou e-health litterboxes so you can monitor your cats with the same Caremitou account.

To add an extra litterbox, go to the "My Boxes" tab and add a Caremitou e-health litterbox, give it a name to identify it, and pair it as you did with your first litterbox.

You now have several litters displayed on your interface.

Under normal use, Caremitou e-health litterbox batteries last for 2 months. Your Caremitou e-health litterbox battery can be recharged via the USB C port on the back of the box, and will take between 10 and 12 hours to fully charge.